Culverdocs Privacy Policy

Culverdocs is a trading name of Culvertech Ltd, registered in England and Wales with company number 10564100.

This Policy explains how we process the personal information we collect about you, how you can advise us to limit the use of that information and steps we have taken to protect your privacy and personal data. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. By using our Application ("App") or visiting our website you are accepting and consenting to the practices described in this Policy.

Culverdocs ("us", "our", "we") are committed to protecting your privacy at all times. Our privacy policy is under continuous review to protect users and ensure complete transparency. This policy was last updated on 6th January 2020 and will be updated with the most recent date of any future changes. Please check back on this privacy policy in the future.

On 25th May 2018 the EU General Data Protection Regulation (GDPR) was bought into effect in the UK. This gives data subjects (living individuals in respect of whom personal data is processed) enhanced rights and protections in relation to their personal data. For the purposes of this policy, this outlines how we control your data supplied to us. In the event of data captured by you through the use of our App; Culvertech acts as a data processor on behalf of your business. CulverTech Ltd is registered with the Information Commissioner's Office (ICO) under registration reference ZA232547.

This applies to the treatment of personally identifiable information submitted by (or otherwise obtained) from you in connection with our website, the use of our App, manual entry or third party website applications such as social media. The App is provided by us and by using or otherwise accessing the services, you acknowledge that you accept the practices and policies outlined in this Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible on our website unless otherwise defined in this Privacy Policy.

Information Collection by Us

While using our service, we may require you to provide us with certain personally identifiable information including but not limited to Name and Contact Information. The information that we request will be retained by us and used as described in this privacy policy.

Any personal data that we process will be deleted from our systems once we have completed the purpose for which we were processing the personal data. In some cases, the purpose for which we are processing your personal data will last for a considerable period (for example, if you are a long-term customer of ours, we will need to store your data until our relationship with you comes to an end).

We will determine the period for which we need to retain your data, acting reasonably, and taking into consideration a number of factors such as your relationship with us, your engagement with us, and the fulfilment of contracts we have with you.

We may need to retain your personal data where this is necessary to comply with our legal or regulatory obligations.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Under data protection laws you have the following fundamental rights:

You can ask us to provide you with details of any personal data we hold about you. You do not have to pay us a fee to access your personal data unless we believe your access request is unfounded, repetitive or excessive. In this case we may charge you a reasonable fee to access your personal data or we may decide not to comply with your request. We will notify you if this is the case. We will require you to provide appropriate evidence of your identity before we respond to your request. Typically, this identification evidence will be a photocopy of your passport or photo driving licence, which a solicitor or bank has certified as being a true copy of the original and a copy of a recent utility bill detailing your current address.

Information Collection by You

Culverdocs allows users to build dynamic forms to capture unlimited types of data, of which some may be sensitive or classified as personally identifiable information. You are the data controller and are responsible for the use and disclosure of such information. All data is securely stored on our servers (following GDPR guidelines) and processed as defined and required by you. Any information delivered to an external source, such as email, integration to third party systems, are no longer considered data held by us. You must ensure all personal data processed through this service follows your data protection and retention policies.

By using our API services to provide data to the App, you constent that all information strictly follows your internal data processing policies and GDPR compliance is followed.

We are not liable for any misuse or loss of data that is captured or distributed based on the configuration of your account or via use of our services.

Third Party Services

The App does use third party services that may collect information used to identify you; Google Play Services, Google Analytics, Apple Play Store & Services, YouTube.

We want to inform you that whenever you use our App, in the case of an error we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when using our Service, the time and date of your use of the Service, and other statistics.

We may employ third-party companies and individuals due to the following reasons:

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.


We use necessary cookies to make our site work and anonymise all analyics data to ensure your privacy, including using pricavy options where possible (such as YouTube Priacy-Enhanced Mode). This website may use third party code that use to collect information and improve their services. You have the option to either accept these cookies and know when a cookie is being sent to your device.

For more on our cookie policy: https://www.culverdocs.co.uk/cookie-policy

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected]